FREE SHIPPING ON ALL ORDERS WITHIN YOUR HOME REGION. WE CANNOT SHIP OUT OF THE SHOP REGION.

FAQ

What are the shipping times for your products?
We take 2-4 days to process your order and then 2-3 weeks to deliver it to you.

Do you ship all over the world?
No, we only deliver to the United Kingdoms and to all countries of the European Union.

Where do we ship your product from?
Our warehouse is located in United Kingdom.

I received a damaged item. What can I do about it?
We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: contact@earth.org and we will send you a similar replacement item as soon as possible.

Where are you located?
We are located in Hong Kong.

I still haven't received my order. What is taking so long?
We apologize for the delay. Sometimes, international shipping may take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package or would like to learn more about it, please contact us by email at the following address: contact@earth.org